Job Description

Title: People Coordinator

Reports to: Head of People
Direct reports: None

Role Purpose

As a People Coordinator at Wenzel’s, you will play a key role in supporting the full employee lifecycle across our Bakery, Retail, and Transport operations. You will act as the first point of contact for HR‑related queries, ensuring a smooth and positive employee experience while maintaining compliance, efficiency, and a people‑focused approach.

Responsibilities & Accountabilities

Employee Lifecycle Support

• Coordinate onboarding and offboarding processes, including issuing contracts, conducting right‑to‑work checks, and scheduling inductions

• Maintain accurate and up‑to‑date employee records and HR systems

• Support probation reviews and associated employee documentation

HR Administration

• Prepare employment contracts, letters, and HR documentation

• Manage absence records and holiday tracking

• Ensure compliance with UK employment legislation and internal policies

Employee Relations Support

• Act as the first point of contact for employee HR queries

• Maintain and update administrative tasks within the LMS system and escalate non‑compliance where required

• Assist with investigations, disciplinary, and grievance processes

• Support line managers by providing basic HR guidance

Engagement & Culture

• Assist in organising employee engagement initiatives and internal communications

• Support wellbeing and inclusion initiatives across Retail, Bakery, and Head Office

Compliance & Reporting

• Ensure HR records are accurate, audit‑ready, and compliant

• Produce HR reports and metrics (KPIs) as required

General Responsibilities

In addition to the duties outlined above, you may be required to undertake other tasks or ad‑hoc responsibilities as reasonably requested in line with business needs. All employees are expected to:

• Uphold the organisation’s mission, values, and professional standards

• Comply with all company policies, procedures, and legal/regulatory requirements

• Maintain confidentiality and protect sensitive information at all times

• Contribute to a safe, respectful, and inclusive workplace

• Demonstrate flexibility, teamwork, and a proactive approach to supporting organisational goals

Skills & Experience

Essential

• Previous experience in an HR or administrative role

• Strong organisational skills with excellent attention to detail

• Good understanding of confidentiality and data protection

• Excellent verbal and written communication skills

• CIPD Level 3 qualification (minimum)

Desirable

• Experience in retail, hospitality, or multi‑site environments

• Familiarity with HR systems and payroll processes

• Basic knowledge of UK employment law

Key Attributes

• Proactive and forward‑thinking with a continuous improvement mindset

• High level of integrity, confidentiality, and professional ethics

• Collaborative and adaptable, with the ability to work effectively across functions

• Results‑driven, highly organised, and resilient under pressure

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Join a supportive and dynamic team where your skills and expertise will make a real difference across our estate.