Job Title: Coffee Engineer

Reports To: Facilities Manager

Location: Field base

Contract Type: Full-time

Working Hours: 40 hours per week, Monday – Sunday

Salary Range: £40,000

Job Purpose

The Coffee Engineer is responsible for maintaining, servicing, and optimising coffee brewing and production equipment, ensuring exceptional product quality, equipment reliability, and operational efficiency. The role includes technical support, quality assurance, staff training, and continuous improvement across all relevant sites. Knowledge of La Cimbali, WMF, and Franke machines is essential.

 Key Responsibilities

Equipment Management & Maintenance

• Install, service, and repair coffee machines and brewing equipment, including La Cimbali, WMF, and Franke.

• Conduct scheduled preventative maintenance and respond to equipment breakdowns.

• Diagnose and resolve electrical and mechanical faults.

• Maintain accurate service logs and technical documentation.

• Manage spare parts and on-hand stock levels.

Quality Assurance

• Ensure all coffee output meets company quality and consistency standards.

• Perform calibration, extraction testing, and quality checks.

• Collaborate with roasters and barista teams to optimise extraction and brew profiles.

Process Improvement & Troubleshooting

• Identify opportunities for equipment performance improvements and workflow efficiency.

• Conduct root cause analysis on recurring technical issues.

• Support continuous improvement initiatives across production and retail sites.

Training & Support

• Train staff on machine operation, cleaning procedures, and basic troubleshooting.

• Provide onboarding support for new team members.

• Act as a technical resource for retail and operations teams.

Health, Safety & Compliance

• Ensure compliance with all health, safety, and food safety standards.

• Follow regulatory requirements and internal procedures.

• Promote and maintain safe working practices across all sites.

 Person Specification

Skills & Competencies

• Strong mechanical and electrical technical aptitude.

• Excellent diagnostic and troubleshooting skills.

• Clear communication and strong customer-service mindset.

• Ability to work independently and manage a multi-site workload.

• Confidence delivering training to non-technical staff.

Experience

• Proven experience servicing or maintaining commercial coffee equipment (bean-to-cup, espresso, grinders, brewers).

• Experience with La Cimbali, WMF, and Franke machines is required.

• Background in engineering, manufacturing, or field-service roles.

Qualifications

• Technical or engineering qualification (desirable).

• Knowledge of single-phase and three-phase electrical systems.

• PSSR training (advantageous).

• Food Safety certification (advantageous).

• Full UK driving licence (if field-based).

 Working Conditions

• Field-based or production environment.

• May require early mornings, weekends, or flexible hours (40 hours/week, Monday–Sunday).

• Travel between sites may be required.

• Exposure to hot equipment and operational environments.

5. Performance Measures

• Equipment uptime and reliability.

• Coffee product quality and consistency.

• Effectiveness of training delivered.

• Accuracy of maintenance and service documentation.

• Responsiveness to operational needs and call-outs.

Join a supportive and dynamic team where your skills and expertise will make a real difference across our estate.